Terms of Service

1. Acceptance

By creating an account you accept these terms and confirm you have read our Privacy Policy. If you do not agree, do not create an account. You can browse the public parts of these websites without accepting anything beyond our Cookie Policy.

2. What We Provide

These websites present information about Risan Solutions and a directory of the products we build. A free account gives you a personal dashboard, notifications about those products, and a way to send us reports and feedback.

We do not sell anything through these websites and we do not take payment here. Individual products listed in the directory are separate services with their own terms and their own privacy policies; those apply when you use them, not these.

3. Eligibility

You must be at least 13 years old to create an account. If you are under 18, you may only create one with the involvement of a parent or guardian.

4. Your Account

You are responsible for keeping your password confidential and for activity carried out through your account. Give accurate information when you register and keep your email address current — we use it to reach you about security matters. Tell us at contact@risansolutions.com if you believe your account has been accessed by someone else.

You may close your account at any time from your account settings. See section 9 for what happens then.

5. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Attempt to gain unauthorised access to our systems, accounts or data
• Probe, scan or test the security of the service without our written permission
• Interfere with or disrupt the service, or place an unreasonable load on it
• Submit false, misleading or deliberately abusive information, including through the contact and report forms
• Impersonate another person or misrepresent your association with anyone

6. Content You Send Us

You keep ownership of anything you send us through the contact or report forms. You grant us permission to read, store and act on it for the purpose of responding and improving our products. Do not send us confidential information, credentials, or anyone else’s personal data.

7. Our Content and Links

The content, design and branding of these websites belong to Risan Solutions unless stated otherwise. You may not copy or reuse them commercially without permission.

Product entries may link to external websites. We do not control those sites and are not responsible for their content, availability or privacy practices — following such a link is at your own discretion.

8. Availability and Changes

The service is provided free of charge and we give no guarantee of uninterrupted availability. We may change, suspend or discontinue any part of it. Where a change would materially affect account holders, we will give reasonable notice by email.

We may update these terms. If a change is material, we will notify account holders by email at least 14 days before it takes effect. If you do not accept the change, you may close your account; continued use after the effective date means you accept it.

9. Suspension and Termination

We may suspend or terminate an account that breaches these terms, or where required by law. Except where the breach is serious or we are legally prevented from doing so, we will tell you the reason and give you an opportunity to respond.

When an account is closed — by you or by us — it is deactivated immediately and permanently erased 30 days later, as described in our Privacy Policy. Download your data before closing it if you want to keep a copy.

10. Disclaimers and Liability

The service is provided “as is”. To the fullest extent permitted by law, we make no warranties about its availability, accuracy or fitness for a particular purpose, and we are not liable for indirect or consequential loss, loss of data, or loss of profit arising from your use of it.

These limits do not apply where the law does not allow them. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, for intent or gross negligence, or for anything else that cannot be excluded under Norwegian law. If you are a consumer, you keep all rights given to you by mandatory Norwegian consumer legislation, and nothing here reduces them.

11. Governing Law and Disputes

These terms are governed by Norwegian law. If you are a consumer resident in the EEA, this does not deprive you of the protection of mandatory provisions of the law of your own country.

We would like to resolve any dispute directly — write to contact@risansolutions.com first. If we cannot, disputes may be brought before the Norwegian courts, with Telemark tingrett as the agreed venue. A consumer may instead bring proceedings in the courts of their own place of residence, and may complain to the Norwegian Consumer Authority (Forbrukertilsynet).

12. Severability

If any provision of these terms is found unenforceable, the rest remains in force and the unenforceable provision is applied to the greatest extent the law allows.

13. Contact

Risan Solutions, Valenvegen 49, 3802 Bø i Telemark, Norway · contact@risansolutions.com · Org.nr 937 137 273